Shipping Policy
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1. Introduction
At Kireina Josei LLC ("Company," "we," "our," or "us"), we strive to provide timely and efficient delivery for all purchases made on www.purpose2flourish.com ("Website"). This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products.
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2. Shipping Destinations
We currently ship to locations within the United States. For international shipping inquiries, please contact us at admin@purpose2flourish.com to check availability.
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3. Shipping Methods and Costs
Shipping options and costs are calculated at checkout based on your location, selected shipping method, and order weight. We offer the following shipping options:
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Standard (Ground) Shipping: Delivery within 5-7 business days. Print on Demand products could take longer.
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Expedited Shipping: Delivery within 2-3 business days.
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Overnight Shipping: Delivery by the next business day if the order is placed before 12:00 PM EST.
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* Please note that delivery times are estimates and do not account for weekends, holidays, or unforeseen delays. To keep cost down Print on Demand products could take longer to get to you. Typically less than two weeks. Most books are Print on Demand unless otherwise specified. Thank you for your patience.
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4. Processing Times
Orders are typically processed within 1-3 business days from the time the order is placed. Processing times may be extended during peak seasons or promotions. You will receive a confirmation email once your order has been shipped. Print on Demand products may take longer to receive a shipping confirmation. However your order has been processed and sent to the distributor to ship.
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5. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number (if applicable) and instructions on how to track your package. You can also log into your account on our Website to view your order status.
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6. Shipping Restrictions
Certain products may be subject to shipping restrictions based on local regulations or carrier limitations. We will notify you if we are unable to ship specific items to your location.
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7. Lost or Delayed Shipments
If your order is delayed or lost, please contact our customer support team at admin@purpose2flourish.com. We will work with the carrier to locate your package or arrange for a replacement or refund if necessary.
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8. Damaged Packages
If your package arrives damaged, retain the packaging and contact us immediately at admin@purpose2flourish.com with photos of the damage. We will work with you to resolve the issue, which may include a replacement or refund.
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9. Incorrect Shipping Information
Ensure that all shipping information is accurate at the time of purchase. The Company is not responsible for delays or non-delivery due to incorrect or incomplete shipping addresses. Additional charges may apply for reshipping orders returned to us due to an incorrect address.
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10. Contact Us
For questions or concerns about our Shipping Policy, please contact us:
Kireina Josei LLC
9393 N. 90th St., Suite #102-568
Scottsdale, AZ 85258
Email: admin@purpose2flourish.com